Shipping Policy

Shipping Methods

• DHL Express — 3–5 business days (recommended)
• UPS Worldwide — 3–7 business days
• TNT Express — 5–10 business days
• FedEx International — 3–7 business days
• Sea freight — 20–40 business days (for bulk orders)

Processing Time

Orders are processed within 1–3 business days after payment confirmation. Custom OEM/ODM orders may require 7–15 business days for production before shipping.

Shipping Costs

Shipping costs are calculated at checkout based on destination, package weight, and selected shipping method. For wholesale orders (5+ units), contact us for preferential shipping rates.

Free Shipping

We offer free shipping on select products and orders above certain thresholds. Check individual product pages for free shipping eligibility.

International Shipping

• We ship to over 200 countries and territories worldwide
• Import duties, taxes, and customs fees are the responsibility of the buyer
• Some countries may require additional documentation for beauty equipment import
• Please check your local regulations before placing an order

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this number to track your shipment on the carrier's website.

Shipping Insurance

All shipments include basic insurance coverage. For high-value orders, we recommend additional insurance. Contact our team for details.

Damaged in Transit

If your equipment arrives damaged, please contact us within 48 hours with photos of the packaging and damage. We will arrange a replacement or repair at no additional cost.

Contact

For shipping inquiries, contact us at [email protected] or WhatsApp: +86 137 2518 5185.